HEP Group – Case study
MEDIA VISIBILITY ANALYSIS
The analysis of the media visibility of HEP Group was complemented by a field research that provides the client with knowledge about the effects of the activities carried out by the public relations department.
Media analysis was focused on targeted key topics in the observed period, with an emphasis on tonality, which shows whether the way of reporting on these topics was positive or negative. The period in which positive topics prevailed is highlighted, as well as periods in which negative topics accounted for more than 20% of all media coverage of HEP Group, so that the client would be clearly presented with the information on which campaigns the media approached with an increased interest and affection or criticism and when.
The client is presented with the key media, key determinants of the content covered by the media regarding HEP Group in the observed period, and the visibility of the company’s main representative, as well as Key Performance Indicators (KPI) of the media visibility in terms of the number of media publications, their possible reach to media consumers (OTS or Opportunities to See), and PR performance (formula whose calculation includes selected qualitative and quantitative analytical parameters).
The field research then monitors how much the general public was informed about a topic of special interest in the observed period and how much information the public was able to obtain about it from the media. The purpose of conducting research after analysing media content is to establish a correlation between the efforts of public relations experts to have targeted media reports on HEP Group’s campaigns as much as possible and adequately and the effects of this media coverage on the awareness and attitudes of citizens about HEP Group.
Field feedback is valuable to the client for further planning of media tactics and strategies, from the information about the media in which they should intensify activities with the intention of successfully reaching certain target groups to the manner in which content should be placed to make it as understandable and informative as possible and to effectively deliver the desired key messages.